This long read (c2700 words) is a version of the paper I gave at the CIDOC2017 Conference in Tbilisi, Georgia, on 26 September 2017.
Collections in large museums and archives are not uniformly documented. Museums Victoria (MV), in Melbourne, Australia, holds around 17 million items, including natural history specimens, history and technology artefacts, and Indigenous cultures, as well as archives and a library. Parts of the collections are rarely seen, let alone used. Documentation for some of these lesser items has changed little since the days of catalogue cards, the same data simply migrated from system to system for decades without being edited or updated.